- Supportive PMOs provide a consultative role to projects by supplying templates, best practices, training, access to information and lessons learned from other projects. The degree of control provided by the PMO is low.
- Controlling PMOs provide support and require compliance through various means. Compliance may involve adopting project management frameworks or methodologies, using specific templates, forms and tools, or conformance to governance. The degree of control provided by the PMO is moderate.
- Directive PMOs take control of the projects by directly managing the projects. The degree of control provided by the PMO is high.
- Supportive PMOs are demanded when a reactive service is enough, mainly to save time to project managers who maybe are wasting resources trying to train themselves, looking for tools or documentation templates to implement processes, etc.
- Controlling PMOs are in place when enterprise normalization is requested to monitor and control projects to report performance to executive management.
- Directive PMOs are common in strong matrix organizations ensuring process compliance and strategic alignment by assigning trained PMs belonging to the PMO. These PMs will be responsible for the project objectives and for process compliance.
- When needed PM training/coaching/etc., the best way should be a Supportive PMO, but live training via web should make it so. I'm not referring here to traditional e-learning but learning by directly interacting with the trainer in a synchronous way via web conferencing tools.
- When needed process standardization in project management, maybe this is the case for a Controlling PMO, but it could also be effective if we are able to implement the necessary processes in less than a month, just by tailoring a PPM tool which is consistent to standards like PMI's PMBOK Guide, PMI's portfolio and program management standards, ISO 21500, etc. This is the kind of service I'm used to performing when working with my colleagues at TALAIA OpenPPM since 2009.
- If we need a highly prepared PM who is aware of strategic goals, people, processes, environmental factors, etc., then maybe we need one of the members of the Controlling PMO to manage the project, but sometimes is enough if somebody is able to perform a good monitoring and controlling although he is not present physically. This PM is likely to be very efficient provided that he is able to communicate a get the work performance data from stakeholders properly. Nowadays this is not a barrier if he is using tools such as TALAIA, Asana, Google Drive, Dropbox, GoToMeeting, Skype, Slack, etc.
- Students get PMP certified and start as trainers teaching project management courses.
- Trainers take new courses as students to teach new courses themselves later on.
- Project managers become trainers for their project management team or colleagues, and this will improve his skills since teaching project management is the best way of learning.
- Project managers perform as project management consultants when implementing project management tools and techniques.
- A student proposes his trainer as a project manager for one of the projects of his company.
- Students play as project managers when managing their project management practices or master's thesis.
Not long ago I started to know about the sharing economy. Internet is changing the traditional paradigms between producers and consumers towards peer to peer transactions based on reputation and trust. Here you can visit the famous video by Rachel Botsman, the co-author of the bestselling book What's Mine Is Yours and one of the most recognized researchers on the field of the collaborative consumption:
Don't you think our project management community has much to offer to the sharing economy? How important is your reputation as a trainer or as a project manager? Let's think about peer transactions occurring in a hypothetical TelePMO community:
- Supportive PMO: Trainers can provide online courses through GoToMeeting at their home, to students groups from 3-5. They can assign homework tasks to students and solve questions between sessions through Asana. They build a reputation based on the rating of students, attendees to webinars and Q&A participants. Students can choose time schedules that best suit for them, and the trainers they like the most: They get the best training, without moving, at the lowest cost.
- Controlling PMO: A sponsor, on behalf of his organization, could request a virtual meeting to the TALAIA partner he likes, to explain their project management needs and discuss about solutions. If needed, he can request a PMO setup service. After setup, if needed, he can request a support service for an unlimited number of users (PMOs, Project Managers, Team Members, Resource Managers, Stakeholders, Functional Managers, Program Managers, Portfolio Managers, Sponsors and Investment Managers). A project manager can perform as a consultant for the setup and supporting phases.
- Directive PMO: A sponsor can publish his project chart and choose the best project manager among the proposed candidates. His company would pay a monthly fee for managing their project, but no project manager need to be hired as an employee. He is going to rate the performance of the project manager along with the other stakeholders. A project manager can submit his eligibility to manage the project (mainly monitor and control) for a project of a company he is interested to work in. He can manage the project with TALAIA according to standards managing the expectations of a number of stakeholders (Team Members, Stakeholders, Sponsor and Investment Manager). He can show his value as a project manager to companies that maybe are interested in hiring. He can build a reputation on the rating of real stakeholders.
These use cases for a TelePMO are being developed in the context of a master's thesis I have the pleasure to mentor at Escuela de Administración de Empresas, Madrid campus. You can meet the project team members below. I think they are doing a great job, aren't they? I see them very excited and aimed to go ahead with this business case.
I believe this is a project with a high potential. What do you think?
Click here to read the Spanish version of this article
Click the label English to see the other articles written in English